Business process analytics with R

An approach using bupaR

A data-driven approach

The organization chart represented today’s the functional structure of organizations. This reflects the functions e.g. for a hospital with functional units, departments e.g.

- clinical (surgery, operating theater, intensity care unit, cardiology etc.)
- nursing
- supportive (radiology, pharmacy etc.)
- technical (clinical engineering, IT etc.)
- administrative (patient documentation, HR etc. )

To achieve the goal of the business, curing patients, all departments and their employees must cooperate in a defined manner, the business process. A process of a surgical patient within a hospital includes admission, basic examinations, blood samples, x-rays, operation, ICU, postoperative rehabilitation, discharge, billing etc. Normally the view of an employee is restricted to the activities within his own department. This limited visibility could yield suboptimal results. The possibility of studying, analyze and organize a specific process within the hospital is of great value.

Today institutions gather data, but don’t use it consequently.

Data

Based on the real data of our hospital, specialized in orthopedic surgery, I will show how to establish a business process analysis (BPA) using with the BUPAR (business process analytics with R). The…